Tanya Sharma, a Delhi -based lawyer, with everyone with a bad experience with Uber Share Took linkedin for. He alleged that a Uber cab driver started sending lewd messages to him soon after booking the ride. In his post, he shared a screenshot of the chat as evidence, in which the driver wrote, “Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa. He questioned how such incidents could happen in one of the rich areas of Delhi.
In her post, Ms. Sharma wrote, “We live in the 21st century and things on everyday basis are still so pathetic and painful for the people that in one of the most posh areas of the city, an auto driver in the daylight also in the daylight Can bother you. ” In this post, explaining the incident in detail, he wrote, “So, I booked it from Uber and after 5 minutes I started getting these disturbing messages, after which I canceled the booking and filed a complaint against this person. . “
He also criticized Uber’s action, as he says Ober takes a long time to redress the complaint. He wrote in the post, “The process of grievance redressal for Uber India is to send a sympathetic message and forget it, does it work like this?”
After canceling the booking and filing a complaint, Ms. Sharma shared the update on Uber’s response. Initially, Uber replied that he would investigate and take action within 24–48 hours. However, he criticized the delay, questioning Uber’s commitment to ensure the safety of women. He wrote, “What if the same happened to other women during these so -called 48 hours of your policy? Are you ready to take responsibility for my safety and safety of those women?”
After the extensive engagement received by the post, Uber immediately took action and banned the driver permanently from his platform. In the later post, Ms. Sharma thanked everyone for her support and said that Uber has actually taken action against the driver.
